RapidSSL.com Certificates

If the certificate does not work as intended and you need a replacement or a refund, RapidSSL.com will cancel, reissue or refund fees following issuance or renewal of a RapidSSL upon request by the Subscriber within seven (7) days of issue date.

To request a cancellation, refund or a reissue, a Subscriber should contact us with reason at . Usually all orders are cancelled and refund is processed within single day but it may take upto 72 hours depending on RapidSSL.com

GeoTrust Certificates

QuickSSL Premium & True BusinessID SSL Certificates Customers
If the certificate does not work as intended and you need to cancel or refund, GeoTrust will cancel or refund fees following issuance or renewal of a True BusinessID, QuickSSL Premium Certificate upon request by the Subscriber within seven (7) days of issue date.

To request a cancellation, refund or a reissue, a Subscriber should contact us with reason at . Usually all orders are cancelled and refund is processed within single day but it may take upto 72 hours depending on GeoTrust.