Common SSL Buying Questions
Quick references to common questions
What is an SSL Certificate?
Yes, SSL is an acronym, but if I started out telling you that it stands for Secure Sockets Layer, you'd probably get confused and immediately lose interest…wait, whoops, let me start over--an SSL certificate (or TLS certificate) is the behind the scenes technology standard for authenticating & confirming the identity of a website and then encrypting data prior to it traveling through the web. This digital security certificate gets its proper name from the layer of the server it operates on, but don't even concern yourself with that notion, we can explain it a little better here so everyone can easily understand. More Information
What is a Trusted-Root SSL Certificate?
When connecting to a web server that is using SSL, the visitor's browser decides whether or not to trust the web site's SSL certificate based on which Certificate Authority (CA) has issued the actual SSL certificate. To determine this, the browser looks at the list of Certificate Authorities it trusts known as the "Trust Store" or "Root Store", which is kept internally in the Browser or the underlying Operating System. In the Windows OS you may have come across the program which handles this – Cert Manager (or certmgr.msc). If the issuing CA is included in the Trust Store then the secure connection is initiated and the user will see the green padlock and/or green address bar. More Information
What is SSL Issuance Assurance?
SSL Certificate Issuance Assurance refers to the number of times you can re-issue your certificate from the original issuance date (most are unlimited to the end of cert life) and it’s an important aspect of overall SSL security in general. If there is any reason that you need a new certificate, such as, your server crashing or the replacement of your server then you will need to re-issue your SSL certificate and hopefully the SSL product you selected had a good issuance assurance feature so you can get back the same exact SSL certificate without any hassle, even though it was originally tied to the old server. More Information
What is an SSL Certificate Warranty?
We're dedicated to delivering the most premium SSL certificate products with the strongest encryption on the market that also carry a warranty or "peace of mind" just in case the SSL security from that certificate experiences a failure that results in a loss/damage to your business. Being a leader in SSL security, we are completely bound to provide only the most trusted SSL brands to protect small, medium and large online websites on the Internet, but sometimes things happen, so that is why a warranty exists. Our products offer a wide range of warranties from $5,000 all the way to $1,750,00,000. products. The warranty is basically protection for you and your business if the SSL certificate failed to do its job of encrypting data. More Information
What is the Money Back Guarantee?
We are completely committed to offering an elite-class of SSL certificate products at the lowest price possible. And if for any reason you feel that our products did not live up to your expectations or you think that somehow our service did not meet your standards of excellence, we offer a no-hassle 100% money back guarantee for 30 days. In other words, you can get your money back for any purchase made within the past 30 days. More Information
What is Web Browser Ubiquity or Web Browser Recognition?
Web Browser ubiquity is the term used in the industry to describe the estimated percentage of Internet users that will inherently trust an SSL certificate. The lower the browser ubiquity, the less people will trust your certificate. Clearly, if you are operating a commercial site you require as many people as possible to trust your SSL certificate. As a general rule, any SSL certificate with over 99.99% web browser ubiquity is acceptable for a commercial site. More Information
What type of validation is required?
A trust hierarchy demands that entities "vouch" for each other. Companies that issue SSL certificates are in the business of establishing that entities on the web are, in fact, who they claim to be. The potential for criminal activity on the web (in relevance to SSL anyway), is in online "hijacking" of sites or connections to siphon encrypted data. Persons so inclined can easily "copy" web site interfaces and pose as well-known vendors, simply to collect confidential data. More Information
